By signing up you agree to follow the Australian Basketball Academy terms and conditions.

CANCELLATIONS
Bookings cancelled within 24 hours prior to the session will incur a 100% charge.
Bookings cancelled 24-48 hours prior to the session will incur a 50% charge.
If there is a last minute emergency and you need to cancel, you must contact Australian Basketball Academy directly on the phone to discuss the situation (Situations will be dealt with a case by case basis).

REFUNDS
All purchases are final and under no circumstance will a cash refund be issued, only credit.
There are no refunds or credit relating to inability to complete services or non-attendance.
Credits must be used within 6 months of the date of issue.
CODE OF CONDUCT


24 HOUR RULE
Any discussion of a negative issue relating to basketball must wait 24 hours.
If there is an urgent issue please contact Australian Basketball Academy directly, not the coach.
The aim is to allow a cooling off time to reduce emotions and add perspective to a situation.
Please not that coaches can only discuss a player to that player's parent or guardian (eg coaches can only discuss Billy with the parents of Billy, they can not talk to John's parents about Billy).
If parents or guardian's want to discuss how their child can improve the discussion is welcome.

PARENTS AND GUARDIAN CODE OF CONDUCT
As a parent or guardian you agree to abide by the following Code of Conduct whilst involved with any program ran by Australian Basketball Academy.
Encourage your children to participate for their own interest and enjoyment, not yours.
Encourage children to always play by the rules. Teach children that an honest effort is as important as a victory.
Respect the rights, dignity and worth of every person.
Focus on developing skills and playing the game.
Applaud good play by all players. A child learns best by example.
Leave all tactics and player directions to the coach, this is to avoid information overload.
Do not criticize your child or other’s children in front of other people.
Do not communicate with the referee, this includes applauding calls that you like or disagreeing with calls or the lack of calls that you don't like.
Conduct yourself in a dignified manner relating to emotions, language, attitude, actions and punctuality.
Support all efforts to remove verbal and physical abuse from sporting activities.
Co-operate with all coaching staff involved in your child’s development and support their decisions.
Keep children in your care under control.
Always respect the use of facilities and equipment provided.

PLAYER CONDUCT
As a player you agree to abide by the following Player Code of Conduct whilst being a part of any program ran by Australian Basketball Academy.
Respect the rights, dignity and worth of fellow players, coaches, officials and spectators.
Conduct yourself in a dignified manner in regard to emotions, language, attitude, actions and punctuality.
Maintain high personal behaviour and standards at all times.
Care for and respect any equipment provided to you from Australian Basketball Academy as part of your involvement in the program.
Co-operate and respect the decisions made by the coaching staff involved in your development.
Be honest with all coaches concerning illness or injury and your ability to practice fully within the program requirements.
Play by the rules.

COACHES CODE OF CONDUCT
As a Coach for Australian Basketball Academy you agree to abide by the following Code of Conduct.
Display control, professionalism and respect the rights, dignity and worth of every person you have contact with during the implementation of the program including: other coaches, administrators, facility staff, players, parents and spectators.
Conduct yourself in a dignified manner relating to emotions, language, attitude, actions and punctuality at all time so as not to damage the reputation of Australian Basketball Academy.
Refrain from general physical contact with players. Any physical contact must be appropriate to the situation and necessary for the player’s skill development.
Develop team respect for the ability of team mates and opponents as well as for the judgement of referees, officials and opposing coaches.
Follow the advice of a parent or physician/physiotherapist when determining whether a sick/injured player is ready to recommence training or playing.
Ensure that equipment and facilities meet safety standards and are appropriate to the age and ability of the players.
Ensure the intensity and scheduling of training programmers take into consideration the age and developmental stage of each team.
Be aware of and understand the role of the coach as an educator. Therefore, promote desirable personal, educational and social behaviour.
Seek to keep uphold the latest coaching practices and principles and to continually strive to professionally develop yourself. Take advantage of any opportunities that may enhance your skills and knowledge. Ensure that any information used is up to date and appropriate to the needs of the players, whilst taking into account the principles of growth, strength and development of children.
Ensure players and parents abide by their codes of conduct.

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