Refunds are not permitted unless approved at the organiser's discretion.
Ticket swaps and name changes are fine if both parties are in agreement and payment/trading happens privately through them, event organiser only needs to be informed of the final outcome of name changes and seating requests/dietaries where applicable.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.