TERMS AND CONDITIONS

By purchasing a ticket to the Christmas Luncheon 2026 at Quality Hotel Mildura Grand, you agree to the following terms and conditions:

Cancellations and Refunds

Cancellations received at least 14 calendar days before the event—that is, by 11 December 2026—will be eligible for a refund of the ticket price.

Cancellations received after 11 December 2026 are non-refundable, and the full ticket price will be retained. This includes cancellations due to illness, changes in personal circumstances or inability to attend.

All cancellation and refund requests must be submitted in writing through the “Contact Event Organiser” option on TryBooking.

TryBooking ticket and booking fees may be non-refundable in accordance with TryBooking’s terms and conditions.

Non-Attendance

Refunds will not be provided for guests who do not attend the event or arrive after their selected luncheon session has concluded.

Tickets and Selected Session

Each ticket is valid only for the date and luncheon session selected at the time of booking. Tickets cannot be exchanged between sessions without prior approval from Quality Hotel Mildura Grand.

Dietary Requirements and Allergies

Guests must provide details of any dietary requirements or food allergies when making their booking. While all reasonable efforts will be made to accommodate dietary needs, the hotel cannot guarantee that any dish or preparation area will be completely free from allergens.

Menu

The advertised menu is correct at the time of publication. Menu items may be changed or substituted if ingredients become unavailable or due to circumstances beyond the organiser’s reasonable control.

Children

Children must remain under the supervision of a responsible adult throughout the event. The appropriate ticket must be purchased according to the child’s age on the event date.

Event Changes or Cancellation

Quality Hotel Mildura Grand reserves the right to make reasonable changes to the event when necessary. If the event is cancelled or significantly changed by the organiser, refunds or other remedies will be provided where required under Australian Consumer Law.

Acceptance of Terms

By completing a booking, the ticket purchaser confirms that they have read and accepted these terms and conditions on behalf of themselves and all guests included in their booking.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.