We know you don’t like fees, that is why we work hard to keep ours low
There are no sign-up or account maintenance fees, nor any lock-in contracts. We only charge fees when you process a paid transaction, which you can choose to absorb or pass on to your ticket buyers.
DID WE MENTION FREE FOR FREE EVENTS?
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What you get from our ticketing system that you don't get from others
Lowest payment processing fees on the market, to allow you to keep your ticket price low.
Price includes credit card fees
Data stored in Australia
GST inclusive
Product training included
All features included
While TryBooking is constantly improving its event ticketing system and adding new features to accommodate event organisers' request or changing situations, the fees are kept to the lowest on the market, while no extra cost is involved to receive excellent guidance and local customer service.
Event ticketing system with lowest fees on the market
One price, all our great features
Create custom seating plans for your venue.
Easily create one ticket for multiple guests.
Schedule and send emails and updates to guests.
Let your ticket purchasers buy on your website.
Access all your data with 40 real time reports.
Keep secure with individual logins for teams.
Frequently asked questions
How do I pass on or absorb TryBooking fees?
By default the processing fee is paid by you, the event organiser and the ticket buyer pays the ticket fee.
You are able to change who pays what fee in your TryBooking account. This is an account setting. Any changes made will apply to all events and fundraising pages on your account. For a step-by-step guide click here
What ticketing service fees does TryBooking charge?
Should you be taking payment through your TryBooking event, the transaction will be subjected to a processing fee and a ticket fee. These fees vary per region associated with your TryBooking account. Below details these fees per region.
New Zealand
For bookings made on events:
- 50c ticket fee (charged to the ticket buyer)
- 2.5% processing fee (charged to the event organiser by default or passed on to the ticket buyer by selection)
Is TryBooking free for free events?
Yes, TryBooking proudly supports communities through allowing event organisers to create free events on our platform at no cost.
Are there any hidden ticketing fees?
There are no sign-up or account maintenance fees, nor any lock-in contracts. Fees are only incurred when a paid transaction is processed through your event. We encourage you to create an account and see for yourself how easy the TryBooking site is to both create and manage your next event or to simply book an event.
Is TryBooking secure?
TryBooking is very respectful of the privacy of all users on its site and is PCI compliant.
View our certificate of compliance. All pages are HTTPS secure, ensuring an encrypted website connection when navigating across the site. Any personal information that may be used by the TryBooking Site in order to carry out its necessary functions is stored on a secured server protected by firewalls and is hosted in Australia. The data itself is also encrypted to further reduce any risk that your information will be obtained and used by unauthorised access. We do not store your full credit card number, only the last four digits are kept and this is to show you which card you have used to make the booking. Given the increasing sophistication of computer hackers, there are no absolute guarantees that our systems will never be accessed without our consent, or that our systems are impenetrable. However, you can rest assured that we take all reasonable measures to ensure the security of your personal information and the bookings you have made.
What payment methods does TryBooking accept?
TryBooking accepts payments via debit and credit card affiliated with Visa and Mastercard, along with payments made through PayPal*, Google Pay** and Apple Pay***
Our Box Office features, allows you to accept card and cash payments for in person bookings.
Should you wish to accept payment by an alternative means you are able, record these offline payments on the event using a promotion code, see: Recording Offline payments
*PayPal is only available for events and fundraising hosted on the AU + UK site. A 0.5% surcharge applies to PayPal payments made to the AU site.
**Google Pay is only available for events and fundraising hosted on the AU, NZ and UK sites.
***Apple Pay is only available for events and fundraising hosted on the AU, NZ and UK sites.
Can I use TryBooking to sell tickets to private events?
Yes, you can make your event private via the Event Publication. It is at your discretion to share your unique booking URL publicly or privately. See: Private Events
Passwords can also be added to your event for a second layer of security. See: Password Protect
Can I charge an additional fee on top of my ticket price?
No, it is not possible to charge additional fees on top of the ticket price.
