Low, transparent fees
Running an event shouldn't cost the earth. Save money with our low, transparent fees.
Running a free event? You can use TryBooking and all features at no cost!
Have a Stripe account?
Link your TryBooking account through Stripe Connect, allowing you to receive payments directly.
Did we mention free for free events?
Create EventTrusted by thousands of event organisers
Don't just take our word for it. Here's what some of them have to say about us.
“My client has a complicated need for a booking system with many tiers of payments, discounts and promotions and everything was possible within the system and all supported by knowledgeable REAL PEOPLE at the end of the phone. Cost effective and efficient, with excellent links to the best payment providers, I couldn't wish for more!”
“I came across this site after looking for an alternative to Eventbrite. I am so glad I did! They have been so helpful from the beginning. It was so straightforward and easy to use that I managed to get an event up and running on it in no time at all. With the fees being so much cheaper its a fantastic alternative to Eventbrite. Thanks TryBooking! ”
“Using TryBooking has been an absolute game-changer for us. The platform provided an efficient and seamless way to sell, leading to even more success on event drop-off days. The user-friendly interface made the entire process incredibly easy. A huge thank you to Joan and the team for their support. I’m looking forward to using TryBooking for all our future events!”
“Having used Eventbrite for a number of years we became frustrated by the lack of support available and the limited options on a free account. Having discovered TryBooking, we have not looked back!”
“Greenlands Farm Village have found Trybooking to have excellent customer service and are always happy to help on the other end of the phone. Their systems are really easy to use, and it works well for our customers.”
“We’re delighted with the quality of customer service from TryBooking. We have saved time and money by using this platform to sell tickets for our events – and the team are always on hand with ideas and tips to help events run smoothly.”
“Great and accessible solution to event bookings. The staff team are responsive and share their expertise to maximise how businesses can best use the platform for their specific purposes.”
“TryBooking is a fantastic platform; we use it for all our Alumni events. The fact we can integrate the events into our own website is really useful. The team are really helpful - it's brilliant to be able to speak to someone. We can't fault the customer service.”
“Really loving TryBooking. Very easy to use and the support staff have been so attentive and helpful with any questions I have. A total breath of fresh air! Events are easy to set up and integrate into the website. Really impressed.”
Here's why event organisers choose TryBooking
Simple, low fees
Save money, with payment processing and VAT included.
Exceptional service
We're here to support you making your event a reality with exceptional service.
Full of features
Our fully featured platform has all the features you need to run great events.
Payment processing and VAT included
Easy to setup and maintain
All features included
No third party marketing to your customers
Data stored in the UK
Free telephone, email and chat support
Great features. No extra cost.
You shouldn't have to pay extra to use basic features. That's why we include everything as standard.
Supporting events across the UK
Whatever your event, TryBooking gives you the tools to make it a success.
Ready to get started?
Join thousands of event organisers already using TryBooking by creating a free account today.
Still not convinced? BOOK A DEMO
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Totally free for free events
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Low, transparent fees for paid events
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No hidden fees or charges
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Exceptional customer support
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Privacy focused event ticketing
Frequently Asked Questions
What fees do you charge?
There’s no cost to get started with TryBooking, and we’re totally free for free events.
For paid events, you can choose to use our payment gateway, or link to your Stripe account. You can choose your preferred gateway within your Account Dashboard.
Payments processed by TryBooking
- 5% processing fee (charged to the event organiser by default)
- 15p ticket fee (charged to the ticket purchaser by default)
As an Event Organiser, you have total control over who pays which fees - so you can choose whether to pass them on to your ticket purchaser, or absorb them fully.
Payments processed by Stripe
- 75p ticket fee
- Stripe fees: currently 1.5% + 20p (as of 1st January 2024)
As an Event Organiser, you can choose whether to absorb the ticket fee or pass it on to your ticket purchasers. You can't pass the Stripe fees on.
How can I pass on or absorb TryBooking fees?
By default, our processing fee is paid by the event organiser, whilst the ticket buyer pays the ticket fee.
You can choose to pass on both our fees to the ticket buyer, or absorb them into your costs. You can do this via Events > Global Event Settings > Fee Structure on your Dashboard.
For more information, see our Learning Centre: Passing on or absorbing TryBooking fees
Are there any hidden fees?
No.
The only fees you will pay are when a paid transaction is made on your event. There are no fees to use any feature, and no fees to access our customer support.
You also have the choice to pass on our fees to your ticket purchasers, so you can use TryBooking totally free of charge!
Are there any upfront or monthly costs?
No - there are no upfront fees, monthly subscriptions or lock in contracts.
All features on TryBooking, as well as our award-winning customer service, are available to all event organisers as standard. You'll only be charged when you sell paid tickets for your events.
Can I link to my Stripe account?
Yes, you can link your TryBooking account to your Stripe account to take payments using your Stripe gateway.
For more information, see our dedicated page: Payments using Stripe
Do I have to provide my card details to sell tickets?
No - there is no requirement to provide card details to issue tickets.
If you have setup your account to absorb our fees for paid tickets, we'll automatically deduct these before adding the remaining balance to your account balance. No pesky invoices!
What payment methods does TryBooking accept?
We accept the following payment methods for online ticket sales:
- Visa credit and debit cards
- Mastercard credit and debit cards
- Apple Pay
- Google Pay
- PayPal (TryBooking gateway only)
Our in-person Box Office app allows you to take payments using the following payment methods:
- Contactless credit and debit cards
- Contactless mobile payments (e.g. Apple Pay/Google Pay)
- Cash
Event organisers can also provide gift certificates for purchase, which can be used against any event hosted on their account.
Should you wish to accept payment by an alternative means (e.g invoice/cheque), you are able to record these offline payments using a discount code. For more information, see our Learning Centre: Recording offline payments
Do you offer discounted pricing for non-profits?
We believe that running events should be affordable for everyone. That's why we offer the same low fees to all event organisers, including charities, PTAs and other non profits.
You can also choose to pass on our low processing fees to your ticket purchasers, allowing your non-profit to use TryBooking for free.
How secure is the site?
TryBooking is fully compliant with all information security protocols to ensure the safety of all data stored on our platform.
All data stored on our systems is encrypted using industry standard encryption algorithms, and we are fully compliant with PCI security protocols for the storage of payment data. We never store your full credit card information - only storing the last 4 digits to show you which card has been used to make the booking.
We take all reasonable measures to ensure your data is secure. All our data is hosted securely in the United Kingdom. We have several layers of security to prevent against attack, including multi-factor authentication, the use of secure website connections on all pages and firewalls protecting against unauthorised traffic.
Can I use TryBooking to run private events?
Absolutely! You can make your event private and turn off all social media sharing via Event Publication. It is at your discretion to share your unique booking URL publicly or privately.
Can I charge an additional fee on top of my ticket price?
No, it is not possible to charge additional fees on top of the ticket price.