Secure Ticketing System For Councils
Trusted by local councils & government organisations
See why councils choose TryBooking
Security
TryBooking takes its security responsibilities seriously and understands that Councils and Government entities have equally stringent, if not more so, requirements. While maintaining our own security, we are also experienced in actively collaborating with clients on their security questionnaires and audits.
View our PCI Compliance PDF
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Australian hosted
We leverage the robust AWS Cloud infrastructure, with our primary hosting environment strategically situated in Sydney, Australia. To ensure uninterrupted service and data resilience, our backup hosting facilities are also located within Australia, specifically in Melbourne. This dual-site architecture guarantees that all hosting operations are conducted within the geographical boundaries of Australia.
Ticket buyer data security
We act as your agent in the ticketing experience. Due to this we acknowledge that the ticket buyer data belongs to you. Consequently, we uphold a strict policy of not sharing this information with any third parties and refrain from using it for advertising purposes. Furthermore, the data is securely removed within a maximum of 4 years from the transaction date.
A local support team you can reach
All our customers have access to ongoing support via email, phone, and live chat. TryBooking is designed for easy use, but our success specialists are always available to assist you with anything. We’re here to help you sell more tickets and have a successful event.
DID WE MENTION FREE FOR FREE EVENTS?
Create EventPowerful features perfect for your council events
Powerful custom reporting
Access all your registrations and events data with a wide range of simple to understand reports. With custom reports, you can create reports to show exactly the information you need and export them to your CRM system.
Collect important information
You can ask your members for additional information during the online booking process. Use pre-built commonly asked questions or create your own, then select which to make mandatory or to be kept optional. Ask for anything from dietary requirements to their member number. Even follow up with a sub-question to find out more about your members.
Multiple users access
TryBooking offers 6 user roles, each with different levels of access to your account and events. These user roles allow you to provide access to those within your council access to your event data without compromising the security of your funds and your patrons' privacy.
TryBooking has your council events covered
Our event ticket management system runs in sync with the events within your fiscal year.
Frequently Asked Questions
What makes Trybooking council and government ticketing different from other platforms?
TryBooking is a community-oriented ticketing platform that offers more than just ticketing. You can use our system to do multiple functions, from registrations, merchandise, taking donations to box office ticketing.
Whether you're planning table-seated dinners or standard seated conferences, we've got you covered.
We also offer free local customer support to assist with any issues you encounter while creating and running your event.
TryBooking's focus on community and people is what makes us stand out from other platforms. We care about you and your event, no matter how big or small. We are here for you!
What ticketing service fees does TryBooking charge?
Should you be taking payment through your TryBooking event, the transaction will be subjected to a processing fee and a ticket fee. These fees vary per region associated with your TryBooking account. Below details these fees per region.
Australia:
For bookings or donations made on events:
- 50c ticket fee (charged to the ticket buyer) or a 15c ticket fee if the ticket price is $5.00 or less.
- 2.5% processing fee (charged to the event organiser by default or passed on to the ticket buyer by selection)
For donations made on fundraising pages:
- 2.5% donation fee (charged to the fundraiser by default)
What can a council ticketing system help with?
On TryBooking we make it easy for you to start selling tickets to your charity event. We provide a quick and easy ticketing process for your customers looking to purchase tickets to your event.
Utilise features that allow you to sell more tickets to your event by using our box office for in-person sales, take donations directly for your event, collect data from your ticket buyer before the event.
Measure your sales effectively with our reporting and referral tracking to measure your promotion through your event.
Does TryBooking support council and government events?
Yes, we support all local community groups from council to government bodies. We have a clear focus to support local events and people around the country. We offer community fundraising for local building projects or political party election campaigns. TryBooking remains politically neutral.
Can I customise my own event page?
Yes, you can have full customisation of your own event page. We also provide a widget that lets you embed your event page on your website.
Can I add this event to my own website?
Yes, TryBooking provides you the ability to place your event page on to your website. Through the use of our widget you can embed your page.
We also offer multiple other customisable options for your buttons, tickets, event page, session display and everything during the booking process.
Is TryBooking secure?
TryBooking is committed to protecting user privacy and is PCI compliant. View our certificate of compliance. All pages are HTTPS secure, ensuring an encrypted website connection when navigating across the site. Any personal information that may be used by the TryBooking Site in order to carry out its necessary functions is stored on a secured server protected by firewalls and is hosted in Australia. The data itself is also encrypted to further reduce any risk that your information will be obtained and used by unauthorised access. We do not store your full credit card number, only the last four digits are kept and this is to show you which card you have used to make the booking. Given the increasing sophistication of computer hackers, there are no absolute guarantees that our systems will never be accessed without our consent, or that our systems are impenetrable. However, you can rest assured that we take all reasonable measures to ensure the security of your personal information and the bookings you have made.
Can I use TryBooking to sell tickets to private events?
Absolutely! You can make your event private and turn off all social media sharing via the Event Publication. It is at your discretion to share your unique booking URL publicly or privately.