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Calculate your potential earnings

Tickets Sold
Ticket Price

I will pay the processing fees

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  • I want the ticket buyer to pay processing fees

Your Estimated Payout $0.00

Trybooking is free for free events

Attendees pay $0.00

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We know you don’t like fees, so we keep ours low

Event Organiser
2.5 %
Processing fee *Includes credit card fees
Ticket Buyer
50 ¢
Per ticket
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1% introductory rate on fundraising donations for 2021

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While TryBooking is constantly improving its event ticketing system and adding new features to accommodate event organisers' request or changing situations, the fees are kept to the lowest on the market, while no extra cost is involved to receive excellent guidance and local customer service.

Event Ticketing System with Lowest Fees on the Market

What you get from our ticketing system that you don't get from others

Lowest Price
Lowest Price
Customer Support
Customer Support
Data Privacy
Data Privacy
Fully Featured
Fully Featured

Price includes credit card fees

Data stored in Australia

GST inclusive

Product training included

All features included

No third party marketing to your customers

TryBooking
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One price, all our great features

Cash payment processing
Cash payment processing
Local support
Local support
Entry scanning software
Entry scanning software
Custom seating plans
Custom seating plans
Custom forms
Custom forms
Online gift certificates
Online gift certificates
Multi-user accounts
Multi-user accounts
and much more...
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Frequently Asked Questions

What fees do you charge?

Should you be taking payment through your TryBooking event, the transaction will be subjected to a processing fee and a ticket fee. These fees vary per region associated with your TryBooking account. Below details these fees per region.

Australia:

For bookings or donations made on events:

  • 50c ticket fee (charged to the ticket buyer)
  • 2.5% processing fee (charged to the event organiser by default or passed on to the ticket buyer by selection)

For donations made on fundraising pages:

  • Until 1 January 2022 1% donation fee (charged to the fundraiser by default)
  • From 1 January 2022 2.5% donation fee (charged to the fundraiser by default)

Are there any hidden fees?

There are no sign-up or account maintenance fees, nor any lock-in contracts. Fees are only incurred when a paid transaction is processed through your event. We encourage you to create an account and see for yourself how easy the TryBooking site is to both create and manage your next event or to simply book an event.

Do you offer special pricing for non-for-profits?

For donations made on fundraising pages:

  • Until 31 December 2021 1% donation fee (charged to the fundraiser by default)
  • From 1 January 2022 2.5% donation fee (charged to the fundraiser by default)

For bookings or donations made on events:

  • 50c ticket fee (charged to the ticket buyer)
  • 2.5% processing fee (charged to the event organiser by default)

You can consider passing the fees on to the ticket buyer so that you are taking the full ticket price.

How secure is the site?

TryBooking is very respectful of the privacy of all users on its site and is PCI compliant.

View our certificate of compliance. All pages are HTTPS secure, ensuring an encrypted website connection when navigating across the site. Any personal information that may be used by the TryBooking Site in order to carry out its necessary functions is stored on a secured server protected by firewalls and is hosted in Australia. The data itself is also encrypted to further reduce any risk that your information will be obtained and used by unauthorised access. We do not store your full credit card number, only the last four digits are kept and this is to show you which card you have used to make the booking. Given the increasing sophistication of computer hackers, there are no absolute guarantees that our systems will never be accessed without our consent, or that our systems are impenetrable. However, you can rest assured that we take all reasonable measures to ensure the security of your personal information and the bookings you have made.

What payment methods does TryBooking accept?

TryBooking accepts payments via debit and credit card affiliated with Visa, Mastercard and American Express*, along with payments made through PayPal**, Google Pay*** and Apple Pay#

Should the customer choose to pay with American Express* or PayPal**, they will incur an additional surcharge. 

You yourself can accept cash or cheque as payment, but you will need to complete a few extra steps to record these payments in TryBooking. This will ensure you gather data on all attendees, that you don't oversell your event, and allows you to present all payments in one report. 

To record these bookings within your event you will need to create a promotion code.  This will allow you to process the booking through the system at no cost.

 

To set up the promotion code

 

*American Express is only available for events and fundraising hosted on the AU + NZ sites. A 1.3% surcharge applies to American Express payments made to the AU site. A 1.1% surcharge applies to American Express payments made to the NZ site.
**PayPal is only available for events and fundraising hosted on the AU + UK site. A 0.5% surcharge applies to PayPal payments made to the AU site. A 3% surcharge applies to PayPal payments made to the UK site.
***Google Pay is only available for events and fundraising hosted on the AU and NZ sites.
#Apple Pay is only available for events and fundraising hosted on the AU and NZ sites.

Can I use TryBooking to run private events?

Absolutely! You can make your event private and turn off all social media sharing via the Event Publication. It is at your discretion to share your unique booking URL publicly or privately.

Can I charge an additional fee on top of my ticket price?

No, it is not possible to charge additional fees on top of the ticket price.

We are here for you
Need Guidance?

We are here for you

Speak to one of us at +61 03 9012 3460
or visit our Help Centre