Resend recently purchased tickets from a given email address.
For any questions about the event or to manage your booking, please contact the event organiser directly. Their contact details can be found on the event page or in your confirmation email. You can use the form below to resend that confirmation email.
Find your TryBooking purchases through your transaction details here.
Your tickets should arrive to your email inbox within minutes of booking.
If you don't receive the email, please check your junk / spam folders and double check that you are logged into the correct email account.
Your tickets should arrive to your email inbox within minutes of booking. If you don't receive the email, please check your junk / spam folders and double check that you are logged into the correct email account.
No, you do not need to print your tickets, unless specified by the event organisers.
Our tickets can be accessed on your phone via the pdf attached you the confirmation email, or by adding to your phone's Wallet.
To add your ticket to the your mobile wallet, simply click the button on the Booking Confirmation page. You can also add the tickets to your wallet from your confirmation email.
Yes, if the event organiser makes any changes to your booking, your mobile ticket will be updated with these changes.
Please search your email for the ticket confirmation email from TryBooking as the ticket will be attached there. Otherwise, you can use the Resend Tickets tool on this page to resend your confirmation email.
Yes, your mobile ticket can be scanned at the event.
Cancellations and refunds are handled by the event organiser according to their terms and conditions.
You can contact the event organiser through the 'Contact Event Organiser' button on your booking confirmation email. Please note the ticket fee, which may apply to ticket holders booking for paid events via the TryBooking website, is non refundable.
Any changes to bookings, including refunds or cancellations, are handled by the event organiser according to their terms and conditions.
You can contact the event organiser through the 'Contact Event Organiser' button on your booking confirmation email.
Any changes to your booking are handled solely by the event organiser and are actioned at their discretion. TryBooking can not make these changes on their behalf.
TryBooking is a online booking service used by many organisations such as schools, community groups, theatres, professional organisations and charities across the UK.
If TryBooking appears on your credit card statement it will be because you, or sometimes a family member, have booked or registered to attend an event through our system.
If you're unable to identify the transaction, you can use our secure Find Transaction tool which will identify which event you've purchased tickets for.
If the event organiser has chosen to enable a tax invoice, the receipt provided will be converted to a Tax Invoice stipulating VAT. This invoice is accessible via the confirmation email provided on booking.
If you have not received a tax invoice after completing a booking and you require one, please contact the event organiser and request a detailed tax invoice.
No - you only need to create a TryBooking account if you're planning on creating your own events. If you're just looking to purchase tickets, all you need to do is complete the booking process.
We don't take bookings over the phone for events.
However, the event organiser may be able to help you further. You can make contact with them using the 'Contact Event Organiser' button on the event homepage.
If you've got a question about your booking, you'll need to get in touch with the event organiser. You can contact the event organiser through the 'Contact Event Organiser' button on your booking confirmation email.
TryBooking is not involved with running or management of the event, we're simply the platform the event organiser has chosen to sell their tickets through. With this in mind, we aren't able to make comment on the particulars relating to an event or venue outside of what is stated on the TryBooking event itself.
All UK event and attendee data is encrypted and stored securely on UK-based servers. We're fully PCI compliant for payment processing and never store complete credit card details - only the last 4 digits for your reference.
Your data remains yours - we never sell it or use it for marketing. Regular security updates and backups mean your information is always protected.
No. TryBooking is compliant with all information security protocols, and we don't sell your data to any third parties or use it for marketing purposes. We'll only send you emails if it relates to a purchase you've made through our site.
